1. Introduction Gprunsis committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data.
2. Information We Collect We collect the following types of information:
- Personal Information: Name, phone number, email, profile photo, and payment details.
- Location Data: Real-time location for ride-matching, navigation, and safety monitoring.
- Device Information: IP address, operating system, and app usage details.
- Transaction Data: Ride history, fare details, and payment transactions.
- Communications Data: Customer support interactions and messages between drivers and passengers.
3. How We Use Your Information We use the information collected to:
- Provide, personalize, and improve Gpruns services.
- Process payments and prevent fraud.
- Ensure safety and compliance with legal requirements.
- Provide customer support and resolve disputes.
- Conduct analytics and improve platform performance.
4. Data Sharing and Disclosure We may share data with:
- Drivers and Passengers: To facilitate ride-matching and payments.
- Service Providers: Payment processors, cloud storage providers, and analytics partners.
- Legal Authorities: If required by law, regulatory authorities, or to enforce our policies.
5. Data Security We implement industry-standard security measures to protect your data from unauthorized access, loss, or theft. However, no online platform is completely secure, and users acknowledge this risk.
6. User Rights Users have the right to:
- Access, update, or delete their personal data.
- Opt out of marketing communications.
- Request a copy of their data.
7. Data Retention We retain user data as long as necessary for legal and operational purposes. When no longer needed, data will be securely deleted or anonymized.
8. Cookies and Tracking Technologies Gprunsuses cookies and similar technologies to enhance user experience, analyze usage, and personalize content.
9. Changes to Privacy Policy We may update this policy periodically. Continued use of Gprunsconstitutes acceptance of changes.
10. Contact Information For privacy inquiries, contact us at privacy@gprunss.com.